Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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An Authentic East African Experience

Example holiday

An Authentic East African Experience

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to Tanzania is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1483 266725, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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An Authentic East African Experience

Example Itinerary

TB-1826-1 / 43677

Example Cost

Holiday Title: An Authentic East African Experience

Holiday Destination: Holiday to Tanzania for 12 nights

Passengers: 2 Adults

Example Cost for 2 Adults: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

All monies paid by UK customers for the air package holiday shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

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Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Summary Of The Itinerary

Printable Version

Holiday Title: An Authentic East African Experience

Passengers: 2 Adults

Day 1

Arrive into Kilimanjaro.

Go through Immigration, collect your luggage and clear Customs, then make your way to the Arrivals Hall, where you will be met by your transfer driver who will be holding a sign board with your name on it. You will then be transferred to Arusha. Depending on the time your flight lands, this first night is either a necessity as you will be arriving late at night OR included so that you can relax and rest after an overnight flight, ready to start your safari adventure fresh the next morning.

Just outside of Arusha, but away from the chaos and mayhem of the city you will find Machweo Retreat - a true sanctuary of tranquility and a real hidden gem. Only 30 minutes from Kilimanjaro International Airport, this is the ideal place to recharge your batteries after an international flight.


Day 2

After breakfast, you will check out of your room and will be transferred to Arusha Airport, arriving in time to check in for your light aircraft flight to Tarangire.

Coastal Aviation (Light Aircraft): Fly from Arusha (ARK) to Kuro Airstrip - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to your camp.

Oliver's reflects the glory days of African safari. The camp has a low-key simplicity enhanced by discreet creature comforts and truly welcoming hosts. Expert guides give you access to the wilderness beyond. In the main area, deep leather sofas invite you to relax and watch the restless wilderness beyond. Come nightfall, meals are taken communally in the dining room. Whiskies are poured around the campfire and safari tales told late into the night.

Tarangire National Park

2 nights at Oliver's Camp


Day 4

After breakfast, you will be transferred back to the airstrip.

Coastal Aviation (Light Aircraft): Fly from Kuro Airstrip to Manyara Airstrip - arrival and departure times to be confirmed

You will be met and transferred to your next camp.

The Highlands redefines the Ngorongoro experience, raising the bar for low-impact/high-style camps. Carefully positioned for maximum privacy high on the slopes of the Olmoti volcano, guests enjoy sweeping views all the way to the Serengeti.

Ngorongoro Conservation Area

2 nights at The Highlands

continues on next page...
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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...continued from previous page.

Day 5

An early start is highly recommended to enjoy your game drive into the Crater today. You will set off with your guide and a packed breakfast and return to camp in time for lunch. Or, head out in the afternoon and enjoy sundowners on the rim on your way back to camp. Whatever you choose to do, the Ngorongoro Crater is on many people's bucket list of places to see and visit. This natural wonder is the largest unflooded, intact volcanic caldera in the world. The actual crater is about 20 km across and 600 meters deep, and covers 300 sq km. Within the rim there are an estimated 30,000 animals, making this one of the densest concentration of wildlife within Africa.


Day 6

After breakfast, you will be transferred back to the airstrip.

Coastal Aviation (Light Aircraft): Fly from Manyara Airstrip to Seronera Airstrip - arrival and departure times to be confirmed

You will be met and transferred to Dunia Camp.

Dunia is a tranquil semi-permanent camp with just 8 spacious tented suites, each with expansive views of the pristine wilderness and game-filled plains from a large private veranda. Attention to every detail is balanced by a graceful simplicity in harmony with the serene location. Enjoy an exclusive Serengeti safari with superb sightings of resident game.


Day 8

After breakfast, you will be transferred back to the airstrip.

Coastal Aviation (Light Aircraft): Fly from Seronera Airstrip to Zanzibar (ZNZ) - arrival and departure times to be confirmed

You will be met once you disembark from the plane by our representative who will be holding a sign with your name. You will be assisted through passport control, luggage collection and luggage screening, and then accompanied to meet up with your transfer driver.

You will then be transferred to your beach resort.

Matemwe Retreat offers 4 exclusive private villas set just metres from the Indian Ocean. A spacious veranda with comfortable day bed and loungers, made from locally produced coconut wood, is the perfect spot from which to watch the fishing dhows return with their catch. Upstairs on the private roof terrace, enjoy lazy days beside the plunge pool with both sun and shade decks. In the evening, savour dinner cooked by your private chef under the stars or stroll down to the main lodge for a seafood buffet in the open-air restaurant.


Day 13

You will need to check out of your villa this morning but you can remain at the hotel and use all the facilities until you are collected for your transfer back to the airport. Alternatively, if you have an evening flight, the hotel may be able to arrange a late check out for you (additional cost and payable directly to the hotel) subject to the availability of the villa.

 
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Machweo Retreat

Arusha: 1 Night

Just outside of Arusha, but away from the chaos and mayhem of the city you will find Machweo Retreat - a true sanctuary of tranquility and a real hidden gem. Only 7 minutes driving away from Arusha town center and 30 minutes from Kilimanjaro International Airport, this is the ideal place to recharge your batteries after your flight or enjoy some serious pampering before or after your safari adventure or climbing expedition.

Unwind by the pool with a cocktail or relax in the wellness center where you can enjoy a massage or take a sauna or hammam.

Enjoy an amazing meal in the critically acclaimed restaurant by star chef Axel and his team. Mixing local influences with classic French cuisine and only working with the best and freshest products, every bite and every sip will be an experience for your senses.

The accommodation consists of 6 cottage suites, lavishly furnished and ideally positioned for maximum privacy, featuring separate sitting and living area, each accommodating up to 3 guests. All rooms offer top class amenities and a private balcony and have amazing views of Mount Meru.

The beautiful main building also houses 3 lovely Honeymoon Suites. The sand colored walls and floors combine perfectly with the wooden tailor-made furniture and create a soothing atmosphere. Some African artifacts decorate each room in a subtle way. Every Honeymoon Suite has a private sitting area to take in the amazing view.

If you have time during your stay, you can also go on a coffee tour to a local organic and Fair Trade coffee farm, or visit the local primary school which is supported by Machweo Retreat n collaboration with the iThemba Foundation.

Example Details For Machweo Retreat

Nights: 1 Night
Adults: 2 Children: 0
Room: 1 x Cottage
Includes: Breakfast is included.

Location

Machweo Retreat Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Machweo Retreat

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Oliver's Camp

Tarangire National Park: 2 Nights

Established by pioneer Paul Oliver in 1992, Oliver's Camp is situated in the remote south-eastern reaches of the Tarangire National Park. Reflecting the glory days of African safaris, the camp has a low-key simplicity enhanced by discreet creature comforts and truly welcoming hosts.

This relatively undeveloped Park - enjoyed by safari travellers looking to head a little off the beaten track - offers a welcome respite from the crowds of the Serengeti and Ngorongoro Crater. Tarangire boasts large herds of elephant and buffalo, plus a large concentration of big cats and arguably the best bird diversity in East Africa with more than 500 species. During the dry season from August through to October, vast herds of wildlife migrate to the watery wetlands on the fringes of Oliver's Camp, and at this time, Tarangire boasts the highest concentration of mammals in any of Tanzania's renowned National Parks.

With a reputation for fantastic guiding, twice daily game drives in open game-viewing vehicles head out in the cooler mornings and evenings. The open vehicles have power points and are fitted with fridges to keep your drinks cool. Closed game-viewing vehicles are also available.

Walking safaris are, however, the absolute speciality of Oliver's Camp. The privilege of walking in these natural areas gives you an exhilarating feeling of adventure, and a safari on foot can take an hour or a whole morning or afternoon, depending on what you want to do.

There are 10 luxury tents at Oliver's Camp in total and all feature kingsized beds and en-suite bathrooms with a lovely outdoor shower with views of the surrounding area. The tents also have thatched roofs and private wooden desks with day beds. There is also one family tent specifically designed to accomodate 2 adults and 2 children. Larger than the usual tents, the emphasis here is on creating enough space to accommodate a family without anyone feeling too cramped.

In the main area, deep leather sofas invite you to relax and watch the restless wilderness beyond. Meals are taken communally in the dining room, while around the camp fire whiskies are poured and safari tales told late into the night.

Example Details For Oliver's Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: Game Package: Tarangire National Park fees; all meals; local branded beverages; shared twice daily safari game drives with an Olivers Camp guide; and a laundry service are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Oliver's Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Oliver's Camp

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

The Highlands

Ngorongoro Conservation Area: 2 Nights

The Highlands redefines the Ngorongoro experience, raising the bar for low-impact yet high-style camps. Carefully positioned for maximum privacy high on the slopes of Olmoti Crater to the north of the Ngorongoro Crater, The Highlands strikes a perfect balance between a true wilderness experience and a stylish contemporary escape.

The Ngorongoro Crater is an iconic natural wonder of the world. The crater was formed when a large volcano exploded and collapsed on itself two to three million years ago. The enclosed caldera is a thriving ecosystem in itself and home to some of the richest wildlife viewing in Africa, with an estimated 30,000 animals within the crater rim.

Other activities include climbing the Olmoti Crater for outstanding birding opportunities and magnificent views, descending the nearby Empakaai Crater to view the pink flamingoes on the soda lake on the crater floor, or visiting a neighouring village to meet the local Maasai people.

Inspiration for the 6 spacious canvas-and-glass domed suites was drawn from the traditional Masai bomas that dot the landscape. Each suite has floor-to-canvas-ceiling bay windows opening out onto spectacular views which reach all the way to the Serengeti. There is also a wood burning fireplace and plenty of cosy blankets and rugs for warmth in the colder months, and an en-suite bathroom with separate flush toilet and double-headed plumbed shower. Some also have a mezzanine floor where a third bed can be set up.

The main dome of the Family Tent is a standard double suite with a covered walkway leading to a smaller domed suite with twin beds and an en-suite shower room for the children. The Honeymoon dome emphasises privacy, rest and relaxation, with a kingsize bed, en-suite bathroom with a double headed shower, as well as wood burning fire place for warmth in the colder months. In addition, there is a seating area, large elevated deck, and an outdoor hot tub which looks out over the beautiful landscape of Ngorongoro.

At the heart of the camp is an authentic indoor fireplace designed to emulate the traditional East African campfire experience. Delve into the library or enjoy a drink from the extensive bar and unwind in comfort and style at the end of each rewarding day.

Example Details For The Highlands

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Tented Suite
Includes: Game Package: Crater fees; all meals; all drinks (except champagne, cellar wines, premium brand spirits); NCAA camping fees; a laundry service; scheduled game drives with a Highlands guide and lunch on the crater floor; Olmoti and Empakaai Crater hikes; a Masai cultural visit; and transfers to/from Manyara airstrip are included.

Children aged 16 years and older can visit the Olmoti and Empakaai craters.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

The Highlands Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

The Highlands

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Dunia Camp

The Serengeti: 2 Nights

Tucked between the prime wildlife areas of central and southern Serengeti, the semi-permanent Dunia Camp combines elements of style and luxury with an incredible wildlife experience. Run by a team of only women, the camp's secluded setting in the Moru Kopjes is a tranquil retreat, and the area itself is one of the most scenic parts of the Serengeti.

Weathered wood, sturdy canvas and elegant linens make the mess tent comfortable and atmospheric, while brass hurricane lanterns add a flicker of traditional charm. Settle into one of the old leather armchairs and watch as the sun drops behind the iconic granite outcrops before sitting down for dinner in the beautiful mess tent or outdoors under the stars.

The Great Migration passes through at certain times of the year, but year round the region is also especially known for its abundance of lion, leopard and cheetah and the rare chance to see the illustrious black rhino.  Half day or full day game drives take guests across the plains in search of the Serengeti's wildlife, in the company of an experienced guide.

Guests can also book a memorable morning balloon safari during their stay here.

Dunia Camp has 8 spacious raised tents with fantastic views from the veranda where morning coffee can be enjoyed. The tents all feature king-sized beds and en-suite bathrooms.

The family tent consists of a main room with king-sized bed and a separate smaller room with 2 single beds. Each room has an en-suite bathroom with shower and share a large verandah with view out towards the kopjes.

Example Details For Dunia Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent - Game Package
Includes: Game Package: Serengeti National Park fees;all meals; all drinks (except champagne, cellar wines and premium brand spirits); a laundry service; scheduled open vehicle game drives; walking safaris; and transfers to/from Seronera Airstrip are included. A private vehicle with a driver-guide can be booked (minimum 2 days) - quote on request.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Dunia Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Matemwe Retreat

Zanzibar: 5 Nights

Matemwe Retreat offers 4 exclusive private villas set high up on an outcrop amid palm trees, all with uninterrupted views of the Indian Ocean.

Days at Matemwe Retreat are all about indulgence, from the private butler catering to your every whim, to the chef stopping by each morning to discuss your preferred menu for the day. In the evening, savour dinner in your villa cooked by your private chef under the stars or stroll down to the main lodge for a seafood buffet in the open-air restaurant.

Stone Town is just 60 minutes from the villas, allowing for easy day trips into the winding streets of the historic town, and excursions to all corners of this fascinating island.

A 30 minute boat ride away is Mnemba Island and the world-renowned coral reef that provides some of the most spectacular diving and snorkelling in the world. Here you will have a good chance of seeing turtles and wild dolphins, in addition to the colourful reed fish that dart around the coral.

Other water-based activites include kite surfing, stand up paddleboarding, and sailing trips.

The 4 villas are set just metres from the Indian Ocean and are situated above a small beach which is shared by all guests staying here.

The villas were constructed by local craftsmen using local materials wherever possible - walls were made of local stone and the roof of Makuti thatch. Most of the furniture was made from locally produced coconut wood, while the soft furnishings were produced by Zanzibari women.

The ground floor of each villa features a private bar area, air conditioned bedroom and a bathroom with double basins, shower and a large oversized bathtub overlooking out towards the ocean.

A spacious veranda with a comfortable couch and large hammock is the perfect spot to unwind and watch the fishing dhows return from their day at sea. The private roof terrace hosts a plunge pool complete with both sun and shade decks.

Example Details For Matemwe Retreat

Nights: 5 Nights
Adults: 2 Children: 0
Room: 1 x Private Villa
Includes: Breakfast, lunch and dinner; tea/coffee, water, and all drinks (except cellar wines and premium brand champagne and spirits); a laundry service; snorkelling with boat (one trip per person); guided reef walks; and guided cultural village walks are included. PLEASE NOTE: The rate excludes the US$1 per person per night Infrastructure Levy - this is payable directly to the hotel upon check out.

Location

Matemwe Retreat Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Important Travel Information For Tanzania

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/tanzania

 

Normally, holders of the following passports require a visa to enter Tanzania when travelling as a tourist:

United Kingdom; United States of America*; Canada; Australia; New Zealand; Belgium; Netherlands; Italy; France; Germany; Spain; Ireland.

If you are a passport holder from another country, please contact your local Tanzania High Commission or Embassy for up-to-date visa requirements or check this website which lists countries whose nationals are NOT required to apply for a visa to enter Tanzania: http://immigration.go.tz/index.php/countries-which-are-not-required-to-apply-for-visa - so if your nationality is not listed, you will be required to obtain a visa.

Visas are issued online via the Tanzania Immigration website https://visa.immigration.go.tz/ or single entry visas for certain nationalities* can be obtained on arrival. PLEASE NOTE: You cannot get a multiple entry visa on arrival.

Visitors coming for holiday/tourism purposes are advised to apply online for an Ordinary Visa.

* Holders of American passports who come for holiday/tourism will have to apply for a Multiple Entry Visa online (due to bilateral agreements between Tanzania and America) even if they come for a single entry visit.

Please note that getting a single entry visa on arrival can take a substantial amount of time and if possible, we would advise getting your visa online prior to travel IF YOU ARE ARRIVING INTO TANZANIA via the following international airports/border posts  – Kilimanjaro (JRO), Julius Nyerere/Dar es Salaam (DAR), Zanzibar (ZNZ), Namanga Border Post (road border between Tanzania and Kenya) and Tunduma (road border between Tanzania and Zambia). NOTE: Zanzibar Airport is referred to as Abeid Amani Karume International Airport on the online visa application.

Zanzibar is part of the United Republic of Tanzania, so the same single entry visa can be used upon arrival at Zanzibar.

Single entry visas obtained at port of entry currently cost USD 50 per person (but USD 100 per person for US nationals) - costs all subject to change - and the cost is payable in USD cash only. We recommend small denominations of dollars as officials are not in the position to give change. You must also bring 2 recent passport size photographs of yourself if getting the visa on arrival and you must provide proof of a return ticket.

Online visa applications for minors under 18 years travelling alone or with only one parent/legal guardian must also be accompanied by a consent letter, jointly signed by both parents or legal guardians approving the travel.

Please note that if you are applying online, you need to allow 2-3 weeks to receive your visa.

Your passport should be valid for a minimum period of 6 months from the date of entry into Tanzania and have sufficient blank pages for entry/exit stamps (AT LEAST 4 consecutive pages).

IMPORTANT: Plastic bags are banned in Zanzibar and mainland Tanzania. Arriving visitors are requested to avoid bring plastic bags into the country - this includes in suitcases and carry-on hand luggage. Please check hand luggage before disembarking and any plastic bags (including plastic duty-free shopping bags and the transparent plastic bags that some airlines require passengers to use for keeping liquids, cosmetics, etc) should be left in the plane. Ziploc bags that are specifically used to carry toiletries will be permitted as they are expected to remain in the permanent possession of visitors and are not expected to be disposed in the country.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Important Travel Information For Tanzania

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Tanzania.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled. To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is a risk of malaria in all areas of Tanzania and Zanzibar - check with your doctor about suitable antimalarial tablets. Dengue fever can also be transmitted via mosquito bites. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

Tsetse flies are found throughout most of Tanzania's Northern and Southern Parks, especially in wooded areas. There have been some cases of sleeping sickness occurring after a tsetse fly bite, although these are mainly amongst farmers/locals who have repeated exposure to bites. However, the fly can still deliver a painful bite, so it is advisable to take necessary precautions - don't wear dark colours, especially black and blue (including denim), wear long-sleeved clothing/trousers, and don't walk through bushes during the hottest part of the day.

Tanzania is not listed as a yellow fever endemic country, however, in accordance with International Health Regulations, Tanzania requires all travellers over one year of age to present a yellow fever vaccination certificate on arrival if:

They are arriving from a yellow fever risk country (including low risk)*

They have been in transit longer than 12 hours at the airport of a yellow fever risk country (including low risk)*

They have left the airport whilst on transit in a yellow fever risk country (including low risk)*

*Yellow fever risk countries include Kenya and Uganda but it is up to the traveller to check the full list (including low risk yellow fever countries) via this website https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

Languages And Culture

Kiswahili is the official language of Tanzania. However, English, as the second official language, is the spoken commercial language and is widely understood.

We would ask that all travellers are respectful of the local culture as follows:

Loud and aggressive behaviour, drunkenness, foul language and disrespect, especially towards the older generation, is likely to cause offence. Kissing in public or display of affection is not customary to Zanzibar. Drinking alcohol in public places (outside of clubs/restaurants) may offend the residents.

As over a third of the population in Tanzania is Muslim, it is important to dress modestly out of respect for the Muslim culture.

On the beaches and within the confines of hotels/beach resorts, normal swimwear is acceptable but not nudity/topless sunbathing.

Away from beach resorts, women should avoid walking around in public areas (especially in Stone Town) displaying their legs, midriff and shoulders - ‘short’ shorts, miniskirts, vests and tank tops are viewed as a sign of disrespect.

A dress code in public places (such as the airport, Stone Town, markets and shopping centres) has now been introduced and ALL tourists must now cover their bodies from shoulders to knees in public areas. The authorities will penalise visitors for inappropriate appearance and penalties and fines will be given out - the fine could be up to $700 or more.

Homosexuality is illegal on mainland Tanzania and on the island of Zanzibar. Many of the local communities are also very traditional and conservative, and whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients (and this includes members of the LGBT+ community as well as members of the heterosexual community) to refrain from overtly public displays of affection which may cause offence to some local citizens and in some cases public displays of homosexuality such as kissing in public or holding hands could even lead to an arrest and imprisonment.

You should always ask permission before taking anyone’s photograph. Military and security sensitive areas cannot be photographed.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Book With Confidence

Travel Butlers have 20 years experience of booking travel to Africa and the Indian Ocean for clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.