Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 
In Norman Carr's Footsteps

Example holiday

In Norman Carr's Footsteps

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to Zambia is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1483 266725, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

In Norman Carr's Footsteps

Example Itinerary

TB-1826-1 / 29359

Example Cost

Holiday Title: In Norman Carr's Footsteps

Holiday Destination: Holiday to Zambia for 10 nights

Passengers: 2 Adults

Example Cost for 2 Adults: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

All monies paid by UK customers for the air package holiday shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

Enquire Now
 

About Us

  • African Specialists
  • Friendly Expert Service
  • Tailor-made itineraries
  • Price Promise
  • No Credit Card Fees
  • ATOL Protected
  • UK Based
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Summary Of The Itinerary

Printable Version

Holiday Title: In Norman Carr's Footsteps

Passengers: 2 Adults

Day 1

Upon arrival at Lusaka International Airport you will be met by our representative and assisted with Immigration and Customs procedures. You will then be directed to the domestic check-in counters for your flight to Mfuwe in the South Luangwa. The flight will take just over an hour.

ProFlight (Light Aircraft): Fly from Lusaka Intl (LUN) to Mfuwe (MFU) - arrival and departure times to be confirmed

On arrival at Mfuwe Airport, you will be met by your guide and you will be transferred by road to the South Luangwa National Park.

Situated deep in the National Park on the seasonal Luwi River, Luwi Camp is wonderfully remote, with no other camps or people for miles around. Tranquility envelops this camp, creating a wilderness haven that allows guests to reconnect with nature in a meaningful way.

South Luangwa National Park

2 nights at Luwi Bush Camp


Day 3

You will depart after breakfast with your guide and an armed scout, and walk to Nsolo Bush Camp. Your luggage will be transferred by vehicle while you are out on the walk so all you need to worry about is carrying water! The walk is at a leisurely pace and you don't need a high level of fitness. The distance from camp to camp is approximately 8-9 km and you will arrive at Nsolo Bush Camp in time for lunch. One of the more historical safari camps in Zambia, Nsolo Camp is the quintessential 'barefoot luxury' experience. Nestled along the banks of the seasonal Luwi River, a permanent river lagoon attracts a daily parade of wildlife that guests can watch from their private decks. You can then enjoy an afternoon game drive from the camp after lunch.

South Luangwa National Park

1 night at Nsolo Bush Camp


Day 4

This morning, depart on a morning game drive and return to the camp for brunch. You will then set off on an afternoon walk, but this time not to your next camp - instead your destination is the dry Luwi River Bed, where a fly camp will be waiting for you. After dinner around the camp fire, you retire to your camp bed under nothing but a mosquito net and the starry African sky. But don't worry - your room at Nsolo will still be there should you decide this is not for you, and you will be transferred back should you prefer this.

South Luangwa National Park

1 night at Return to the Wild


Day 5

After breakfast in the river bed, depart on a walk to Kakuli Bush Camp. Your luggage will be waiting there for you on arrival. The walk is about 12 km, so you will arrive in time for a late lunch, followed by a rest and then if you wish, you can depart on an afternoon game drive. Perched high above the Luangwa River, Kakuli Camp offers impressive vistas of the river's many visitors below. Designed to celebrate the panoramic scenery, a stay at Kakuli is a truly awe-inspiring experience.

South Luangwa National Park

2 nights at Kakuli Bush Camp

continues on next page...
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 
...continued from previous page.

Day 7

Depart after breakfast and walk to your next camp - Mchenja. The walk today is approximately 8 km. Flanked by a grove of towering ebony trees on one side and the Luangwa River on the other, Mchenja Camp offers luxury in the heart of the National Park. Overlooking a wide river expanse, Mchenja is wonderful for watching large herds of elephants crossing the Luangwa.

South Luangwa National Park

2 nights at Mchenja Bush Camp


Day 9

After breakfast, you will be transferred by game vehicle to your final destination - Chinzombo.

Situated on a sweeping curve of the Luangwa River, Chinzombo brings style and sophistication to the Luangwa Valley. Each suite offers panoramic views of the Luangwa River and the abundant wildlife that frequents its banks. Sprawling, ancient shade trees and private plunge pools offer comfort and relaxation.

South Luangwa National Park

2 nights at Chinzombo


Day 11

After breakfast, you will be transferred back to Mfuwe Airport, where you will board your flight back to Lusaka.

ProFlight (Light Aircraft): Fly from Mfuwe (MFU) to Lusaka Intl (LUN) - arrival and departure times to be confirmed

 
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Luwi Bush Camp

South Luangwa National Park: 2 Nights

Luwi Camp, nestled in the shade of huge mahogany trees, is situated deep in the heart of the South Luangwa National Park, very close to the seasonal Luwi River after which it is named. The area is extremely remote with no other camps or people for many miles around.

Due to the remote location it's the perfect camp for walking safaris. The wildlife in the area is prolific and memories of the experience of tracking big game on foot last a lifetime. The Luwi area is famous for its lions and the thrill of tracking them on foot is an experience not to be missed. Typically your day will start early around the camp fire when you will discuss the noises and animals heard through the night. Your morning walking safari is likely to take 3 to 4 hours returning you to camp in time for a hearty brunch. You can then relax in the afternoon, before a further safari later in the day.

Walks can be complemented by game drives and explorations further afield to discover the source of the Luwi or to find the elusive Roan antelope or reed buck, eland and hartebeest.

There is also a large hippo filled lagoon close by with a 'hide' for guests to watch the animals unnoticed high above the water. Walking safaris from camp usually finish here with sundowners, watching the sunset over a landscape unchanged for thousands of years. This permanent water source attracts wildlife from far and wide making the camp area constantly busy with animals.

The 5 rooms, which are built each season using natural materials, blend into the bush and are simple yet extremely comfortable with en-suite bathrooms and 'all day' hot showers. With the emphasis on the use of natural materials in its construction, this camp is one of the most traditional of all of the Luangwa safari camps but still offers high levels of comfort and service.

Daytime meals are served in the shade of the mahogany trees, and dinner is taken under the stars accompanied by the many sounds of the Zambian night.

Example Details For Luwi Bush Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Safari Room
Includes: All meals; bar drinks and house wines; all shared game-viewing activities; Park fees; a laundry service; inter-camp transfers; and transfers to/from Mfuwe Airport are included.

Children under the age of 12 years are not permitted on guided walks.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Luwi Bush Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Luwi Bush Camp

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Nsolo Bush Camp

South Luangwa National Park: 1 Night

Nsolo is one of the more historic camps in Zambia. The name is derived from the local name for the honey guide and the camp was named after this extraordinary little bird.

The camp is one of the South Luangwa's more remote, luxury safari camps, and there are many wonderful walking areas in the vicinity. There are few African experiences more exciting than heading out on a walking safari early in the morning, having heard lions calling through the night, finding their fresh tracks and following them through the bush. With voices hushed and hearts beating, your mind is suggesting there is a lion over every rise - this is big game viewing on foot at its best.

There is also the opportunity to participate in game drives for those wishing to combine walking and driving. Night drives are also possible.

The camp is nestled along the banks of the seasonal Luwi River, and also overlooks a permanent river lagoon, which attracts a daily parade of wildlife. This area is especially renowned for its wild dog and lion population. Various lion prides use the dry riverbed as a thoroughfare and a means not only of locating their prey but also their rivals who must be warned to stay away. There is no end to the action around the camp.

Accommodation in this 'bush luxury' safari camp consists of 5 spacious chalets, each on raised wooden decks with grass and reed walls and large, open air en-suite bathrooms. Each chalet runs on solar power and is set under the shade of evergreen trees with private verandahs overlooking the surrounding bush and waterholes in the Luwi River.

On the banks of the Luwi River is an open sided, shady chitenje lounge with a bush bar and dining area offering a peaceful refuge where guests can study the camps collection of books or watch a variety of game visiting the permanent pools of water in the Luwi riverbed.

Example Details For Nsolo Bush Camp

Nights: 1 Night
Adults: 2 Children: 0
Room: 1 x Safari Chalet
Includes: All meals; bar drinks and house wines; all shared game-viewing activities; Park fees; a laundry service; inter-camp transfers; and transfers to/from Mfuwe Airport are included.

Children under the age of 12 years are not permitted on guided walks.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Nsolo Bush Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Nsolo Bush Camp

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Return to the Wild

South Luangwa National Park: 1 Night

Sleep out under the stars - the wildest experience the South Luangwa National Park has to offer - and the ultimate wilderness experience with Norman Carr Safaris.

Enjoy a night in the bush, in the spectacular and extremely remote Luwi dry river bed, with just a bed roll and a mossie net, not even a tent! Experience the thrill of the first safari pioneers, including Norman Carr himself, as they discovered the wonders of the South Luangwa.

Only for the most adventurous of spirit this overnight safari is led by a top guide and scout teams. On average, between them they have over 30 years experience in the bush!

Guests venture out from their remote bush camp on foot in the mid afternoon, find a spot to camp, make the camp fire for a game rangers dinner which they help to cook themselves. Then, having shared adventure stories around the fire, you sleep out under the magnificent African sky whilst the guide and scout keep a watch till morning.

Up to 6 guests can enjoy this amazing experience. Bedding consisted of simply a bed roll, mattress, and a couple of sheets and blankets.

And just in case, your normal camp room is still held for you, just in case of a last minute change of heart!

Example Details For Return to the Wild

Nights: 1 Night
Adults: 2 Children: 0
Room: 1 x Camp Bed
Includes:

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Return to the Wild Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Return to the Wild

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Kakuli Bush Camp

South Luangwa National Park: 2 Nights

Kakuli Bush Camp is a tented camp with spectacular views, situated on the banks of the Luangwa River in the South Luangwa National Park. 'Kakuli' means old buffalo bull - it was the nickname affectionately given to Norman Carr, the camps founder, by the local people.

South Luangwa National Park boasts a wide variety of wildlife species. The Park has 2 endemic species - the Thornicroft giraffe and the Cookson's wildebeest, as well as zebra, 14 different antelope species, vervet monkeys, hippos, hyena, elephant and buffalo.

This area of the Park is renowned for offering guests some of the best game viewing opportunities in Zambia. Safari activities from Kakuli can be a mixture of game drives and walking safaris - guests are able to decide each day if they want to venture out on foot or with the vehicle.

The particular stretch of the Luangwa River where the camp is located is bustling with predators such as lion and leopard, and the best time to see them in action is on a night drive from the camp during those first few hours of darkness. The birdlife is also excellent with around 450 species to be seen, including a seasonal colony of the immensely beautiful carmine bee-eaters situated right next to the camp itself.

Boating safaris are available between January to April only.

This beautiful camp has 4 safari rooms, each with en-suite bathrooms made with natural materials. Right from your room, you can listen to the bellowing hippos, see bee-eaters perform their aerial acrobatics and watch elephants and giraffes wandering down to the river.

There is also one 2 bedroomed/2 bathroom family room.

The bar and dining chitenje (lounge) is constructed of reed and thatch forming the centre point of camp. The main wooden deck is a perfect spot in which to relax and watch the wildlife meander by. Don't be surprised if brunch is interrupted by a giraffe arriving to feed on the nearby trees! Beneath the lounge is a wildlife hide that offers up-close views of the wildlife stopping by for a drink.

Example Details For Kakuli Bush Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: All meals; bar drinks and house wines; all shared game-viewing activities; Park fees; a laundry service; inter-camp transfers; and transfers to/from Mfuwe Airport are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Kakuli Bush Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Kakuli Bush Camp

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Mchenja Bush Camp

South Luangwa National Park: 2 Nights

Mchenja, meaning "ebony", occupies a stunning setting beneath a magnificent grove of ebony trees on the banks of the Luangwa River in the South Luangwa National Park. Mchenja is a luxurious, elegant and stylish tented camp overlooking a huge sweeping bend in the Luangwa.

Guests staying at Mchenja can choose whether they want to view their wildlife on foot or from an open game viewing vehicle. South Luangwa is one of the greatest wildlife sanctuaries in the world, and not without reason. The concentration of game around the Luangwa River and its ox bow lagoons is among the most intense in Africa.

The Park has 14 different antelope species, most of which are easily seen on game and night drives. Further out on the plains you're bound to see family groups of elephant collectively reaching up to 70 in number. Buffalo are abundant and the herds can reach up to 1,000 during the dry season. Thornicroft's Giraffe, unique to Luangwa Valley should be easily spotted and are plentiful throughout the riverine areas.

South Luangwa has an excellent population of leopard as the terrain and large number of small game makes a perfect habitat for this most beautiful but elusive cat. Lions are also plentiful. Night drives are usually very rewarding, with the bush revealing a different nocturnal surprise every time.

Each of the 4 safari rooms has its own private en-suite open air bathroom plus Victorian style baths with river view. There is also a 2 bedroomed/2 bathroom family suite, which is the perfect retreat for friends and families traveling together.

The beautiful central chitenje (lounge) is built around one of the old fallen Mchenja (ebony) trees and guests can cool off there in the camp's plunge pool - just be ready to share with the thirsty elephants!

Brunch is taken in the shady lounge but dinner is often served on the river bank under the stars.

Example Details For Mchenja Bush Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: All meals; bar drinks and house wines; all shared game-viewing activities; Park fees; a laundry service; inter-camp transfers; and transfers to/from Mfuwe Airport are included.

Children under the age of 12 years are not permitted on guided walks.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Mchenja Bush Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Mchenja Bush Camp

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Chinzombo

South Luangwa National Park: 2 Nights

Wildly luxurious and designed by award winning architects Silvio Rech and Lesley Carstens, Chinzombo brings levels of comfort, style and elegance previously unseen to the Luangwa Valley. The camp is super-luxurious but retains its bush feel with grass and canvas walls and spacious living areas that melt into the exquisite surroundings of the beautiful, tranquil site.

The camp is set within 60 acres of private land with Luangwa River frontage. The views from this riverside location teem with wildlife, plus the lodge's private and direct access into one of the most game rich areas of the National Park all combine to make this a truly special place.

Venture into one of the most game rich areas of the National Park with the award-winning guiding team, either on a game drive, on foot, or on a boat cruise (seasonl activity only). The South Luangwa is renowned for its world-class predator action, with especially strong sightings of the elusive leopard.

In between game activities, pamper yourself with an in-room spa treatment or relax around the pool area.

Each of the 5 suites offers panoramic views of the Luangwa River and the abundant wildlife that frequents its banks. Gigantic, ancient trees offer peace and tranquility for guests staying here, and in addition, each suite has its own private pool, cooled sleeping areas, and a massive bathroom.

There is also one Family Villa, which has 2 bedrooms and 2 bathrooms - making this option perfect for families or small groups.

A winding footpath connects the suites and lounge/dining area through the shade of the surrounding msikzi trees.

Example Details For Chinzombo

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Standard Suite
Includes: All meals; bar drinks and house wines; all shared game-viewing activities; Park fees; a laundry service; inter-camp transfers; and transfers to/from Mfuwe Airport are included.

Children under the age of 12 years are not permitted on guided walks.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Chinzombo Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Chinzombo

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Zambia

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/zambia

 

As of 01 November 2022, passengers carrying passports from the UK, the USA, Canada, Australia or the European Union will no longer have to purchase visas in order to enter Zambia and can obtain a free visa on arrival. Please note this ruling may be subject to change at short notice.

If you are a passport holder from another country, please contact your local Zambia High Commission or Embassy for up-to-date visa requirements or check here:

https://www.zambiaimmigration.gov.zm/nationals-who-dont-require-visa/ 

https://www.zambiaimmigration.gov.zm/nationals-requiring-visa-prior-to-travel/

Visas can issued at any Zambia Embassy, online via https://evisa.zambiaimmigration.gov.zm/#/ or single or double entry visas can be obtained on arrival. You cannot get a multiple entry visa on arrival.

If you plan to get a visa on arrival, make sure you have the correct amount of cash (US dollars) with you as change may not be available. If you enter through Kenneth Kaunda International Airport in Lusaka or the Harry Mwanga International Airport in Livingstone, you can now make payment for single and double entry visas via credit card at the Zambian Immigration desks.

Visa costs (subject to change) are as follows: Single Entry Visa USD 25 per person; Double Entry Visa USD 40 per person; Multiple Entry Visa USD 75 per person; Day Tripper Visa USD 10 per person (enter and exit through same port); Transit Visa USD 50 per person. 

For visitors wanting to travel across to Zimbabwe, the KAZA UniVisa is also an option (although unfortunately this is not always available). This visa allows tourists of certain nationalities to travel freely between Zambia and Zimbabwe, within a 30 day period from the date of their first entry.

This same visa will also allow those who cross into Botswana for a day trip to come back into Zambia (or Zimbabwe) without paying any extra visa fees - please note however it is not valid if staying in Botswana overnight.

The UniVisa can ONLY be obtained at SELECTED border posts - the international airports in Lusaka and Livingstone and at the land borders at Livingstone (Zimbabwe border) and Kazungula (Botswana border) - the current price is USD 50 per person (subject to change) and is valid for 30 days.

To check whether you are eligible for this visa, please visit https://www.zambiaimmigration.gov.zm/kaza-univisa/.

For everyone entering Zambia, your passport should be valid for a minimum period of 6 months from the date of entry and have at least 2 blank pages for entry/exit stamps.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Zambia

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Zambia.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled.

To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is no risk of yellow fever in Zambia, so a yellow fever vaccination is NOT required for travellers whose sole destination is Zambia. However, in accordance with International Health Regulations, Zambia requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya and Uganda but it is up to the traveller to check the full list here https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

There is a risk of malaria in all areas of Zambia - check with your doctor about suitable antimalarial tablets. Dengue fever can also be transmitted via mosquito bites. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

Tsetse flies are found throughout some of Zambia's National Parks, especially in the Luangwa Valley and Kafue National Park. There have been some cases of sleeping sickness occurring after a tsetse fly bite, although these are mainly amongst farmers and other locals who have repeated exposure to bites. However, the fly can still deliver a painful bite, so it is advisable to take necessary precautions - don't wear dark colours, especially black and blue (including denim), wear long-sleeved clothing and trousers, and don't walk through bushes during the hottest part of the day.

Languages And Culture

The official language of Zambia is English. Commonly-spoken indigenous languages number over 70 and include Lamba, Kaonde, Tumbuka, Ngoni, Ila,Senga, Chewa, Chibemba, Nsenga Chinyanja, Lunda, Chitonga, Kaonde, Silozi, Nkoya, and Luvale.

We would ask that all travellers are respectful of the local culture as follows:

Homosexuality is illegal in Zambia. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.

You should always ask permission before taking anyone’s photograph.

Avoid taking pictures of sensitive sites including power stations, explosives factories, pumping stations, army barracks, government buildings, river junctions, road and rail bridges, the Ndola Oil refinery, mining areas and airports. If in doubt, don’t take pictures.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Book With Confidence

Travel Butlers have 20 years experience of booking travel to Africa and the Indian Ocean for clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.