Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Tanzania Family Safari of a Lifetime

Example holiday

Tanzania Family Safari of a Lifetime

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to Tanzania is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1483 266725, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Tanzania Family Safari of a Lifetime

Example Itinerary

TB-1826-1 / 29614

Example Cost

Holiday Title: Tanzania Family Safari of a Lifetime

Holiday Destination: Holiday to Tanzania for 12 nights

Passengers: 2 Adults and 2 Children

Example Cost for 2 Adults and 2 Children: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

All monies paid by UK customers for the air package holiday shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

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Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Summary Of The Itinerary

Printable Version

Holiday Title: Tanzania Family Safari of a Lifetime

Passengers: 2 Adults and 2 Children

Day 1

Arrive into Kilimanjaro Airport. Go through Immigration, collect your luggage and clear Customs, then make your way to the Arrivals Hall where you will be met by your transfer driver who will be holding a sign board with your name on it. You will then be transferred to just outside of Arusha. Depending on the time your flight lands, this first night is either a necessity as you will be arriving late at night OR included so that you can relax and rest after an overnight flight, ready to start your safari adventure fresh the next morning.

Set in beautiful and tranquil surroundings, the Mount Meru Game Lodge is nestled between the Usa river and a wildlife sanctuary. The sanctuary is home to zebra, ostrich, water buffalo, mongoose, duiker and a wide array of birds and monkeys, including the elusive Colobus monkey.


Day 2

This morning you will be met by your driver-guide and driven in your private 4x4 safari vehicle to the Lake Manyara National Park.

The Lake Manyara National Park is renowned for its excellent bird-watching opportunities, as more than 400 different bird species have been recorded. Other wildlife includes elephant, buffalo, cheetah, hippo, Masai giraffe, wildebeest, impala, zebra, warthogs, large troops of baboons and the legendary but rarely seen tree-climbing lions. You will stop at the picnic area for a packed lunch midway through the day before continuing with your game drive to see what else you may spot amongst the trees.

Mid-afternoon, you will depart the Park and drive to Ngorongoro Farm House. Ngorongoro Farm House is only 4 km from the entrance gate to the Ngorongoro Conservation Area, and is reminiscent of the atmosphere of the old days.


Day 3

Depart after an early breakfast for the 20-30 minute drive to the Ngorongoro Conservation Area Main Gate. Your driver will need to fill in some paperwork, so while you wait for him you can visit the small information centre. You then drive up the narrow, winding road through magnificent trees and foliage to the crater rim itself, stopping at the view point to take in the most amazing view across the entire crater. The road continues around the crater rim to the descent road down into the crater and within 90 minutes you will be on the Crater floor itself. Over 30,000 animals live within this enormous natural bowl, making this the most densely packed concentration of wildlife in Africa. Watch out for wildebeest, elephant, lion, zebra and hyena to name a few of the species that can be found here. The crater is also home to black rhino - a rare sighting in Tanzania! Around the lake you may find flocks of pelican, ibis and flamingos. Explore every inch of the caldera floor, with a break to enjoy a picnic lunch, before heading back to your accommodation mid to late afternoon.


Day 4

After breakfast, you will be transferred to Manyara Airstrip where you will board your flight to the Serengeti National Park.

Light Aircraft Transfer Seat in Plane Rate (Light Aircraft): Fly from Manyara Airstrip to Seronera Airstrip - arrival and departure times to be confirmed

continues on next page...
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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...continued from previous page.

You will be met at the airstrip by a new driver-guide and taken to your camp for lunch in your private 4x4 safari vehicle.

The Serengeti is probably one of the most famous safari destinations in the world and offers what many people consider to be some of the best game viewing in Africa. Large herds of wildebeest and buffalo, impala, gazelles and topi, as well as family groups of zebra and giraffe wander across the vast plains. Predators such as lion, leopard, cheetah and spotted hyena may be spotted lazing under trees to escape the hot sun, waiting for the right opportunity to hunt. Rhino, elephant, jackal, aardwolf, porcupine, warthogs, baboons, vervet monkeys, serval cats and hippo are also just some of the other 70 mammal species that can be found here on your daily game drives.


Day 7

After breakfast, you will be taken back to the airstrip where you will check in for your flight to Zanzibar.

Light Aircraft Transfer Seat in Plane Rate (Light Aircraft): Fly from Seronera Airstrip to Zanzibar (ZNZ) - arrival and departure times to be confirmed

Upon arrival into Zanzibar Airport and having collected your luggage, make your way through the Arrivals Hall and exit the terminal building. You will be met outside by your driver holding a sign with your name - there is normally a mass of drivers waiting so be prepared to search for the right sign board. You will then be transferred to your beach hotel.

Bluebay Beach Resort & Spa is situated on the finest white, sandy beach on the east coast of the island of Zanzibar. Set in 30 acres of tropical gardens with over 1,000 palm trees, the resort offers excellent accommodation, fine wining and dining, a host of sports and leisure facilities including a spa, as well as award-winning service.


Day 13

You will need to check out of your room this morning but you can remain at the hotel and use all the facilities until you are collected for your transfer back to the airport. Alternatively, if you have an evening flight, the hotel may be able to arrange a late check out for you (additional cost and payable directly to the hotel) subject to the availability of the room.

 
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Mount Meru Game Lodge

Arusha: 1 Night

Set in beautiful and tranquil surroundings, the Mount Meru Game Lodge is nestled between the Usa River and a wildlife sanctuary, which is home to zebra, ostrich, water buffalo, mongoose, duiker and a wide array of birds and monkeys, including the elusive Colobus monkey. The majority of the animals were once either orphaned or badly injured and were brought to the sanctuary for rehabilitation. By choosing to stay at Mount Meru Game Lodge, you will also be playing a very important role in helping these animals since the activities of the sanctuary are entirely financed by the lodge.

The lodge and sanctuary were established by Dr Von Nagy in 1959, and still remains within the family. Being one of the first lodges in Northern Tanzania, the lodge has had the pleasure of hosting a long list of visitors, including numerous presidents, the King and Queen of Sweden, Prince Charles, the Hemingways, the Kennedys and a number of modern day celebrities.

Equidistant from the city of Arusha and Kilimanjaro International Airport - each an easy 30 minute drive on good roads - the lodge provides an excellent starting point for those interested in visiting the Northern circuit Parks such as the Serengeti and the Ngorongoro Conservation Area, or for climbing Mount Kilimanjaro or Mount Meru.

The lodge features a total of 18 guest rooms (including 2 family rooms) surrounding the main lodge building. All the rooms are en-suite and have a small veranda where one can enjoy the gardens, monkeys, birds and animals.

The main building consists of the reception area, lounge and bar. The lounge, with its enormous picture windows and comfortable furniture, provides a relaxing environment, and the bar offers a wide selection of spirits, beers and minerals, complemented by a carefully selected collection of wines. To the front of the main building is a terrace which is shaded by enormous old mango trees and enjoys magnificent views of the gardens and sanctuary.

In the grounds of the lodge there is an outdoor dining area, and in the evening a camp fire allows guests to dine under the African star-lit sky whilst listening to the exciting night sounds.

Example Details For Mount Meru Game Lodge

Nights: 1 Night
Adults: 2 Children: 2
Room: 1 x Double Room and 1 x Twin Room
Includes: Breakfast and a packed lunchbox on day of departure are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Mount Meru Game Lodge Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Mount Meru Game Lodge

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Ngorongoro Farm House

Ngorongoro Crater: 2 Nights

The Ngorongoro Farm House is a friendly lodge facing the Oldeani Volcano. It is situated on a 500 acre coffee farm located only 4 km from the Ngorongoro Conservation Area. As you arrive at the lodge, you are greeted with large, open grassy lawns which stretch across to the main areas. It's location means it is an ideal base to explore both Lake Manyara National Park and the Ngorongoro Crater from, as well as Lake Eyasi on the Rift Valley, which is still inhabited by the Hadzabe tribe if you are looking for a cultural experience.

Take a walk around the farm to see the daily activities going on, relax in the fragrant gardens or enjoy the spectacular sunsets with the Oldeani Volcano as a backcloth.

The huge main building, covered with a thatched roof, contains the reception, bar, dining area, library and lounge with a fireplace where guests can enjoy a rest during the cool evenings in the highlands. The main guest areas also include a swimming pool as well as a craft shop. Guests have a variety of food to choose from prepared with vegetables produced in the farm’s gardens. Organic coffee, a selection of teas and homemade cake are available at all hours in the main building.

The 49 spacious semi-detached chalets and 3 suites each have a small sitting area, with a pair of comfortable armchairs. Each chalet also has a balcony with views out over the farm. Although the balcony is shared with the next-door chalet, a small red mud wall acts as a partial division for added privacy. The suites feature a private verandah, also with views.

Example Details For Ngorongoro Farm House

Nights: 2 Nights
Adults: 2 Children: 2
Room: 1 x Double Room and 1 x Twin Room
Includes: All meals; and tea/coffee are included. Game drives are taken with your private driver-guide.

Location

Ngorongoro Farm House Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Ngorongoro Farm House

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Serengeti Kati Kati Camp

The Serengeti: 3 Nights

Serengeti Kati Kati Camp is located in the game-rich Central Serengeti area, and is the ideal base for exploring the open plains. The camp is also only a 2 hour scenic drive from the historic Olduvai Gorge Museum and also the Western Corridor’s Grumeti River.

The Serengeti National Park offers some of the best wildlife viewing in the world. The annual migration of wildebeest and zebra is one of the Park's great attractions, but throughout the year the Serengeti is excellent for seeing predators such as lion, leopard and cheetah, along with elephant, giraffe, hyena, hippo, rhino, and many varieties of antelopes and birds.

The camp has been designed to cause a minimum impact on the environment. All of the infrastructure is mobile and the philosophy of the company is not to leave anything behind. The electricity is provided by solar panels.

A typical day on safari will start with being brought your morning coffee before your morning game drive. Washbasins are placed outside the tents and filled with hot water so you can freshen up before you begin another day of adventure.

On your return to the camp after a morning game drive you can enjoy a late breakfast or a gourmet picnic lunch (depending on the time you return), followed by a few hours of free time to relax. 

Afternoon tea and an afternoon game drive is followed by iced cold drinks served around the campfire, along with appetisers and snacks.  Dinner is then served in the cosy mess tent in the centre of the camp. 

Accommodation is in 10 safari tents, each with en-suite facilities. The tents are large, with insect proof windows, comfortable beds with fresh linens and duvets, and an outside seating area. There is also one family tent which is made up of 2 connecting tents sharing one bathroom.

The camp is open all year apart from the month of April.

Example Details For Serengeti Kati Kati Camp

Nights: 3 Nights
Adults: 2 Children: 2
Room: 1 x Family Safari Tent
Includes: Serengeti National Park fees; all meals; mineral water; and tea/coffee are included. Game drives are taken with your private driver-guide.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Serengeti Kati Kati Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Serengeti Kati Kati Camp

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Bluebay Beach Resort & Spa

Zanzibar: 6 Nights

A luxury beachfront resort with traditional Swahili charm, Bluebay Beach Resort & Spa is situated on the finest white, sandy beach on the east coast of the island of Zanzibar. The hotel spreads over 30 acres of tropical gardens with over 1,000 palm trees.

The Oasis Spa is idyllically situated right on the beach where the cool breeze and sounds of the ocean provide you with the ultimate experience in relaxation. Bluebay’s qualified massage and beauty therapists offer an impressive range of treatments to soothe away the stresses of modern day life.

The Makuti Restaurant enjoys magnificent views over the swimming pool to the ocean beyond and offers breakfast, lunch and themed evening meals with live entertainment. If you prefer an exclusive dining experience, the beachfront Bahari Grill is famous on Zanzibar for its fresh seafood and Italian specialities - the perfect setting for a romantic meal. The Blue Marlin Restaurant offers beach barbecues and the Pool Bar boasts an enticing selection of wines and spirits.

The resort is home to the 5* PADI One Ocean Dive Centre. The most popular destination for divers and snorkellers is Mnemba Atoll, which lies off the northern tip of the island in the channel that separates Zanzibar from Pemba Island. The pear-shaped atoll measures around 15 square kilometres and the reefs are home to a huge variety of marine life from the tiniest of shrimp to huge turtles.

Other watersport activities include big game fishing, boat trips and dhow cruises, windsurfing and snorkelling. On the land, there is a floodlit tennis court, a fully equipped gym, and table tennis and pool tables. 

All rooms at Bluebay are spacious, bright and beautifully decorated in Zanzibari style with hand-carved furniture.

The comfortable Garden Rooms overlook the grounds, while the popular Superior Rooms are elevated, offering views over the gardens to the beach and ocean beyond. The exclusive Junior Suites are only 30 metres from the ocean and are split level with a large seating area, magnificent verandah and even a private garden with outdoor shower.

Finally, there are 2 beachfront Sultan Suites - the ultimate in opulence, privacy and luxury – a Sultan would expect nothing less!

Example Details For Bluebay Beach Resort & Spa

Nights: 6 Nights
Adults: 2 Children: 2
Room: 1 x Double Garden Room and 1 x Twin Garden Room
Includes: Half Board basis. Full Board and All Inclusive rates available on request. PLEASE NOTE: The rate excludes the USD 5.00 per person per night Infrastructure Levy - this is payable directly to the hotel IN CASH upon check out.

Location

Bluebay Beach Resort & Spa Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Bluebay Beach Resort & Spa

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Tanzania

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/tanzania

Normally, holders of the following passports require a visa to enter Tanzania when travelling as a tourist: United Kingdom; United States of America*; Canada; Australia; New Zealand; Belgium; Netherlands; Italy; France; Germany; Spain; Ireland.

If you are a passport holder from another country, please contact your local Tanzania High Commission or Embassy for up-to-date visa requirements or check this website which lists countries whose nationals are NOT required to apply for a visa to enter Tanzania: http://immigration.go.tz/index.php/countries-which-are-not-required-to-apply-for-visa - so if your nationality is not listed, you will be required to obtain a visa.

Visas are issued online via the Tanzania Immigration website https://visa.immigration.go.tz/.  Visas can also be obtained on arrival.

Visitors coming for holiday/tourism purposes are advised to apply online for an Ordinary Visa.

* Holders of American passports who come for holiday/tourism will have to apply for a Multiple Entry Visa online (due to bilateral agreements between Tanzania and America) even if they come for a single entry visit.

Please note that getting a single entry visa on arrival can take a substantial amount of time and if possible, we would advise getting your visa online prior to travel IF YOU ARE ARRIVING INTO TANZANIA via the following international airports/border posts  – Kilimanjaro (JRO), Julius Nyerere/Dar es Salaam (DAR), Zanzibar (ZNZ), Namanga Border Post (road border between Tanzania and Kenya) and Tunduma (road border between Tanzania and Zambia). NOTE: Zanzibar Airport is referred to as Abeid Amani Karume International Airport on the visa application.

Zanzibar is part of the United Republic of Tanzania, so the same single entry visa can be used upon arrival at Zanzibar.

Single entry visas obtained at port of entry currently cost USD 50 per person (but USD 100 per person for US nationals) - costs all subject to change - and the cost is payable in USD cash only. We recommend small denominations of dollars as officials are not in the position to give change. You must also bring 2 recent passport size photographs of yourself if getting the visa on arrival and you must provide proof of a return ticket.

Online visa applications for minors under 18 years travelling alone or with only one parent/legal guardian must also be accompanied by a consent letter, jointly signed by both parents or legal guardians approving the travel.

Please note that if you are applying online, you need to allow 2-3 weeks to receive your visa. Your passport should be valid for a minimum period of 6 months from the date of entry into Tanzania and have sufficient blank pages for entry/exit stamps (AT LEAST 4 consecutive pages).

IMPORTANT: Entering Zanzibar from 1 October 2024: With effect from 1 October 2024, all visitors to Zanzibar (excluding residents) must have mandatory Inbound Travel Insurance from the Zanzibar Insurance Corporation (ZIC) for the duration of their stay (up to 92 days).

You can only buy this insurance from ZIC. Other international travel insurance policies will not be accepted. Go to https://visitzanzibar.go.tz/ for more information and to buy your insurance. If you have any questions that are not covered on the website, contact ZIC by emailing inbound@zic.co.tz.

You may be refused entry if you do not have the correct insurance.

IMPORTANT: Plastic bags are banned in Zanzibar and mainland Tanzania. Arriving visitors are requested to avoid bring plastic bags into the country - this includes in suitcases and carry-on hand luggage. Please check hand luggage before disembarking and any plastic bags (including plastic duty-free shopping bags and the transparent plastic bags that some airlines require passengers to use for keeping liquids, cosmetics, etc) should be left in the plane. Ziploc bags that are specifically used to carry toiletries will be permitted.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Important Travel Information For Tanzania

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Tanzania.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled. To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is a risk of malaria in all areas of Tanzania and Zanzibar - check with your doctor about suitable antimalarial tablets. Dengue fever can also be transmitted via mosquito bites. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

Tsetse flies are found throughout most of Tanzania's Northern and Southern Parks, especially in wooded areas. There have been some cases of sleeping sickness occurring after a tsetse fly bite, although these are mainly amongst farmers/locals who have repeated exposure to bites. However, the fly can still deliver a painful bite, so it is advisable to take necessary precautions - don't wear dark colours, especially black and blue (including denim), wear long-sleeved clothing/trousers, and don't walk through bushes during the hottest part of the day.

Tanzania is not listed as a yellow fever endemic country, however, in accordance with International Health Regulations, Tanzania requires all travellers over one year of age to present a yellow fever vaccination certificate on arrival if:

They are arriving from a yellow fever risk country (including low risk)*

They have been in transit longer than 12 hours at the airport of a yellow fever risk country (including low risk)*

They have left the airport whilst on transit in a yellow fever risk country (including low risk)*

*Yellow fever risk countries include Kenya and Uganda but it is up to the traveller to check the full list (including low risk yellow fever countries) via this website https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

Languages And Culture

Kiswahili is the official language of Tanzania. However, English, as the second official language, is the spoken commercial language and is widely understood.

We would ask that all travellers are respectful of the local culture as follows:

Loud and aggressive behaviour, drunkenness, foul language and disrespect, especially towards the older generation, is likely to cause offence. Kissing in public or display of affection is not customary to Zanzibar. Drinking alcohol in public places (outside of clubs/restaurants) may offend the residents.

As over a third of the population in Tanzania is Muslim, it is important to dress modestly out of respect for the Muslim culture.

On the beaches and within the confines of hotels/beach resorts, normal swimwear is acceptable but not nudity/topless sunbathing.

Away from beach resorts, women should avoid walking around in public areas (especially in Stone Town) displaying their legs, midriff and shoulders - ‘short’ shorts, miniskirts, vests and tank tops are viewed as a sign of disrespect.

A dress code in public places (such as the airport, Stone Town, markets and shopping centres) has now been introduced and ALL tourists must now cover their bodies from shoulders to knees in public areas. The authorities will penalise visitors for inappropriate appearance and penalties and fines will be given out - the fine could be up to $700 or more.

Homosexuality is illegal on mainland Tanzania and on the island of Zanzibar. Many of the local communities are also very traditional and conservative, and whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients (and this includes members of the LGBT+ community as well as members of the heterosexual community) to refrain from overtly public displays of affection which may cause offence to some local citizens and in some cases public displays of homosexuality such as kissing in public or holding hands could even lead to an arrest and imprisonment.

You should always ask permission before taking anyone’s photograph. Military and security sensitive areas cannot be photographed.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Book With Confidence

Travel Butlers have 20 years experience of booking travel to Africa and the Indian Ocean for clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.