Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Epic Botswana

Example holiday

Epic Botswana

We hope that this example holiday will give you give some inspiration to help you begin to plan your own dream holiday to Africa.

The next couple of pages show a summary of the itinerary, followed by a detailed page on each destination.

Important travel information for visitors to Zimbabwe and Botswana is included at the back of this document.

All the holidays we offer to our clients are tailor-made so we can adjust this trip to fit in with your travel dates, interests, preferred accommodation...and of course your budget.

All our travel consultants have extensive knowledge of travel throughout Southern and East Africa, and our strong relationships with suppliers mean that our rates to you will always be competitive.

Let us take the hard work out of planning your trip: you can get in touch either by giving us a call on +44 (0) 1483 266725, completing the Enquiry Form on our website or emailing us at info@travelbutlers.com.

We look forward to hearing from you!

The Travel Butlers Team

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Epic Botswana

Example Itinerary

TB-1826-1 / 29673

Example Cost

Holiday Title: Epic Botswana

Holiday Destination: Holiday to Zimbabwe and Botswana for 10 nights

Passengers: 2 Adults

Example Cost for 2 Adults: * per person sharing.

*Excludes international flights from your home country - please ask us if you would like us to include these for you.

All monies paid by UK customers for the air package holiday shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 10245.

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

Enquire Now
 

About Us

  • African Specialists
  • Friendly Expert Service
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  • Price Promise
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  • ATOL Protected
  • UK Based
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Summary Of The Itinerary

Printable Version

Holiday Title: Epic Botswana

Passengers: 2 Adults

Day 1

Upon arrival into Victoria Falls Airport, guests will be met and transferred to Victoria Falls Safari Lodge.

Overlooking the expansive wild plateau of the Zambezi National Park, the luxury Victoria Safari Lodge is just 4 km from the thundering Victoria Falls. With tasteful African-inspired decor and finishings, the stylish en-suite rooms all have private balconies with spectacular bush views. Buffalo, elephant, warthogs, antelope and an abundance of birds are easily spotted at the hotel's waterhole while dining at the hotel's award-winning Makuwa-Kuwa restaurant or enjoying sundowners at the open-air Buffalo Bar. The Boma Restaurant offers a unique cultural experience that thrills the senses with tastes, textures, sights, sounds and smells of Africa.


Day 3

This morning, you will be transferred to the border post between Zimbabwe and Botswana, where you will complete the border formalities and cross into Botswana. You may be required to change vehicles at the border, and if so, please be prepared to carry your bags a short distance between vehicles. You will then be transferred onto Kasane Airport where you will be met and assisted with the check in for your Mack Air flight.

Mack Air (Light Aircraft): Fly from Kasane (BBK) to Ghoha Hills - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to Ghoha Hills Savuti Lodge , perched high on the Ghoha Hills, overlooking the vast expanse of Savute within the Chobe National Park. The lodge is situated 20 km from the Savute Channel (approx 45 minutes from airstrip) and with the elevated position, offers breathtaking views. Activities offered at the lodge are birding, stargazing and game drives to the nearby pans. Guests can also enjoy the full Savute experience of the marsh and the Savute Channel with a picnic lunch. There is a private hide a few kilometres from the lodge, which provides guests with a close-up and personal experience of wildlife throughout the day and the most amazing sunsets.


Day 6

After breakfast, you will be transferred back to the airstrip.

Mack Air (Light Aircraft): Fly from Ghoha Hills to Machaba Camp - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to your safari camp. Machaba Camp is situated in the game rich Khwai area, on the eastern tongue of the Okavango Delta. Activities offered include night and day game drives as well as mokoro excursions.

continues on next page...
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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...continued from previous page.

Day 8

After an early morning activity (time permitting) and breakfast, you will be transferred back to the airstrip.

Mack Air (Light Aircraft): Fly from Machaba Camp to Stanleys Camp - arrival and departure times to be confirmed

You will be met at the airstrip and transferred to your safari camp. Guests can enjoy game drives in open sided safari vehicles, including night drives and walking safaris with a professional guide. Seasonal mokoro excursions can be enjoyed from the lodge, offering a serene and tranquil experience. A particular highlight at Stanley's is the unique and educational elephant experience with a group of semi-habituated African elephants. Spend a morning walking with the elephants to observe and interact with them in their natural environment.


Day 11

Following the morning activity (time permitting) and breakfast, you will be transferred back to the airstrip.

Mack Air (Light Aircraft): Fly from Stanleys Camp to Maun (MUB) - arrival and departure times to be confirmed

You will be met at Maun Airport and assisted with the check in for your onward international flight.
 
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Victoria Falls Safari Lodge

Victoria Falls - Zimbabwe: 2 Nights

Victoria Falls Safari Lodge is ideally located just 4 kilometres from the majestic Victoria Falls. Set high on a plateau, the lodge is westward facing overlooking a waterhole, which attracts herds of buffalo, elephant, giraffe, zebra, as well as night-time predators, such as lion and leopard. The view over the African bush at sunset is one not to be forgotten.

The split-level MaKuwa-Kuwa restaurant overlooks the waterhole too -  and the views alone guarantee a memorable dining time on top of the impeccable service, exquisite meals and fine selection of South African wines.

The main facilities include a complimentary hourly bus shuttle to the village market and Victoria Falls Rainforest, a curio shop and Activities Desk, a guest library, lounge and games room, a swimming pool with sun deck, a TV lounge with satellite link. There is also complimentary Wi-Fi access in all rooms and public areas.

There are 72 rooms and suites at the lodge.  Each standard room has either a double bed or twin beds, a bathroom with a luxury bath and separate shower, and a balcony overlooking the National Park and facing the sunset.  The spacious deluxe rooms each have a mini bar and private balcony with prime views of the waterhole.

The suites are duplex style, with an open plan lounge leading onto a private balcony with spectacular views. An open staircase leads up to the bedroom and en-suite raised bathroom with a large luxury bath and separate shower cubicle with massaging jets.

Example Details For Victoria Falls Safari Lodge

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Club Room
Includes: Breakfast is included.

Location

Victoria Falls Safari Lodge Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Ghoha Hills Savuti Lodge

Chobe National Park: 3 Nights

Ghoha Hills Savuti Lodge aims to provide discerning travellers to Botswana with a first class safari experience in an eco-friendly and eco-sensitive environment. Ghoha Hills Savuti Lodge lies on the ledges of Ghoha Hills in the Savuti area of the Chobe National Park.

Game drives to the nearby pans are exclusively on the camp's own road network and promise to provide guests with great game viewing within close proximity to the lodge. Guests will also enjoy the full Savuti experience – the marsh and the Savuti Channel.

The thatched main area of the lodge includes a dining area, bar and curio shop. From the main area, guests are also able to view a well-frequented water hole located below at the edge of the hill.

The entire Ghoha Hills camp runs purely on 'green' solar energy. The solar panels and massive battery room ensure that hundreds of lights, lamps and lanterns light up the Savuti bush like a wonderland, drawing you from miles away and welcoming you back home after your night excursions.

There is a total of 11 suites in the camp, each with their own viewing deck and superbly appointed furniture and fittings complemented with lime-washed white teak floors.

Luxury eco-friendly guest amenities, white percale/cotton linen, huge fluffy towels, oversized pillows and down duvets ensure positive comfort.

There are 9 standard suites sleeping 2 people each and 2 family tents suitable for 2 adults and 2 children.

Example Details For Ghoha Hills Savuti Lodge

Nights: 3 Nights
Adults: 2 Children: 0
Room: 1 x Standard Tent 1
Includes: All meals; tea/coffee; snacks; drinks (soft drinks, water, beers, selected wines and selected spirits - excluding premium brands); a laundry service; shared activities; and Park fees are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Ghoha Hills Savuti Lodge Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Machaba Camp

Okavango Delta: 2 Nights

Machaba Camp is situated in the game rich Khwai area,on the eastern tongue of the Okavango Delta, overlooking the famous Moremi Game Reserve. 

Independently owned and run, the name Machaba is the local Setswana name for the Sycamore Fig Tree, the tree of life. The Machaba tree abounds in the Okavango Delta and most African riverine forests. Machaba trees are renowned for their abundant fruit, which feed a vast array of animals throughout the year, including elephant, baboons, bush buck, green pigeons and many more.

Morning and evening game drives are part of the experience at Machaba, and there is also the opportunity (depending on water levels) to go out on an adventure in a traditional dug out canoe (mokoro).  Walking safaris are also offered, subject to the availability of a qualified walking guide to accompany you. Or just relax around the swimming pool, with its wonderful views over the Khwai River. 

The camp is built in the classic 1950s style, with luxury safari tents, en-suite bathrooms and living areas, not forgetting the romantic outdoor showers. All the tents are situated on the ground and the pathways to the tents meander between the large riverine trees.

All 10 luxury tents are situated in the beautiful riverine treeline on the Khwai River, overlooking the famous Moremi Game Reserve. From these tented verandas one can watch the daily parade of animals coming down to drink at the river in front of camp. The camp consists of 8 luxury twin tents and 2 luxury family tents.

In addition Little Machaba Camp has 4 luxury tents including 2 family tents, and accommodates a maximum of 8 guests.

Example Details For Machaba Camp

Nights: 2 Nights
Adults: 2 Children: 0
Room: 1 x Tent
Includes: All meals; a laundry service; shared lodge activities; airstrip transfers; and alcoholic and non-alcoholic beverages (excluding imported and premium drinks) are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Machaba Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Stanley's Camp

Okavango Delta: 3 Nights

Sanctuary Stanley's Camp is situated on a 260,000 acre private concession, bordering the southern section of the famous Moremi Game Reserve. The area offers some great game viewing in the Okavango Delta, including the very rare wild dog, plus a wide variety of big game including elephant, buffalo, giraffe, hippo, lion, leopard and cheetah.

Game drives in this region are unique, as water crossings are part of the adventure, and watching zebra standing belly-deep in water, grazing is a sight to see. Even giraffes will cross water up to their hocks.

Other activities available at Stanley's Camp include serene mokoro canoe excursions (subject to water levels), exclusive bush dinners, and game drives in customised, open-sided 4x4 vehicles - including the rare opportunity of night drives (seasonal and depending on water levels) to see the many nocturnal animals that live here.

Due to the fact that Stanley's Camp is in a private concession, guests also have the exclusive option of walking safaris with a professional guide.

The main building is raised, offering amazing views from the decks.

The accommodation consists of 10 classic styled safari tents, which exude classic Africa. Each room has en-suite bathroom facilities and a private deck complete with a hammock to enable guests to relax fully in the African sunshine.

There is a swimming pool to cool off in after being in the African sun for the day before retreating to the comforts of your tent.

Example Details For Stanley's Camp

Nights: 3 Nights
Adults: 2 Children: 0
Room: 1 x Safari Tent
Includes: All meals, all beverages (alcoholic and non-alcholic - except premium brands), shared game viewing activites (including one elephant activity) and Park fees are included.

Please Note: As the animals are wild, it is not possible to guarantee what you will see during your safari.

Location

Stanley's Camp Location Map
Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Important Travel Information For Zimbabwe

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/zimbabwe

 

Normally, holders of the following passports require a visa to enter Zimbabwe when travelling as a tourist:

United Kingdom; United States of America; Canada; Ireland; France; Germany; Spain; Portugal; Italy; Switzerland; Australia; New Zealand.

If you are a passport holder from another country, please contact your local Zimbabwe High Commission or Embassy for up-to-date visa requirements or check this website: https://www.evisa.gov.zw/.

The following visas are available (all costs are per person and subject to change):

Single Entry: USD 30 (apart from British and Irish nationals who are charged USD 55; and Canadian nationals who are charged USD 75)

Double Entry: USD 45 (apart from British and Irish nationals who are charged USD 75)

Visas will be issued on arrival at an entry point upon payment of the correct visa fee - please make sure you have the correct amount of cash (US dollars) with you as change may not be available.

You can also obtain your visa prior to arrival, and this can be done as an E-Visa via https://www.evisa.gov.zw/home.

For visitors wanting to travel across to Zambia, the KAZA UniVisa is also an option (although unfortunately this is not always available). This visa allows tourists of certain nationalities to travel freely between Zimbabwe and Zambia, within a 30 day period from the date of their first entry.

This same visa will also allow those who cross into Botswana for a day trip to come back into Zimbabwe (or Zambia) without paying any extra visa fees - please note however it is not valid if staying in Botswana overnight.

The UniVisa can ONLY be obtained at SELECTED border posts (currently Victoria Falls Airport, Victoria Falls Land Border, Kazungula Land Border (border with Botswana) and Harare Airport) - the current price is USD 50 per person (subject to change) and payable in cash.

To check whether you are eligible for this visa, please check the KAZA UniVisa sections of the Zambian or Zimbabwean government websites.

For anyone entering Zimbabwe, your passport should be valid for a minimum period of 6 months from the date of entry and have 3 blank pages left in it to enable you to enter Zimbabwe and exit via one of the neighbouring countries, if leaving at short notice becomes necessary.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


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Important Travel Information For Zimbabwe

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Zimbabwe.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled. To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is no risk of yellow fever in Zimbabwe, so a yellow fever vaccination is NOT required for travellers whose sole destination is Zimbabwe. However, in accordance with International Health Regulations, Zimbabwe requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya and Uganda but it is up to the traveller to check the full list here https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

There is a risk of malaria in all areas of Zimbabwe - check with your doctor about suitable antimalarial tablets. Dengue fever can also be transmitted via mosquito bites. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

Tsetse flies are found throughout the northern Zambezi River drainage area, including the Lake Kariba area. There have been some cases of sleeping sickness occurring after a tsetse fly bite, although these are mainly amongst farmers and other locals who have repeated exposure to bites. However, the fly can still deliver a painful bite, so it is advisable to take necessary precautions - don't wear dark colours, especially black and blue (including denim), wear long-sleeved clothing and trousers, and don't walk through bushes during the hottest part of the day.

Languages And Culture

English is the official language of Zimbabwe and is widely spoken with all guides and general staff in camps and lodges having a good command. In the broader population however, not everyone will speak English fluently as many have grown up speaking different tribal languages. Other indigenous languages spoken include Shona and Ndebele.

We would ask that all travellers are respectful of the local culture as follows:

Carry a photocopy of your passport at all times. Leave your original passport somewhere safe.

It is against the law for civilians to wear any form of clothing made from camouflage material.

Photographing government offices, airports, military establishments, official residences, embassies and other sensitive places is illegal. Taking photographs of members of police and armed forces personnel and of demonstrations and protests is also not permitted. The area around State House in Harare (the President’s official residence) is patrolled by armed members of the Presidential Guard and photography here is strictly prohibited.

Some acts of homosexuality is illegal in Zimbabwe. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.

If you’re working as a journalist (for example, as a reporter or news photographer), you must get accreditation before you travel. If you do not have proper accreditation, you are at risk of arrest, detention in difficult conditions, a fine and deportation. The Zimbabwe government uses a broad definition of journalism. This may include any form of interview, filming or photography. Consider carefully the risks associated with engaging in social media activities such as posting comments, blogging or sharing photographs, which can be seen as journalism.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Botswana

Passport, Visa and Entry Requirements

Latest Travel Updates

For up-to-date travel information from the UK government, please check:

UK Government Advice: www.gov.uk/foreign-travel-advice/botswana

 

Normally, holders of the following passports do not require a visa to enter Botswana when travelling as a tourist for stays up to 90 days:

United Kingdom; United States of America; Canada; Australia; New Zealand; Ireland; Belgium; Netherlands; Italy; France; Germany; Norway; Spain; South Africa.

If you are a passport holder from another country,  you can check to see if you require a visa and apply for an eVisa here: https://evisa.gov.bw/#/home.

Your passport should be valid for a minimum period of 6 months from the date of entry into Botswana and have sufficient blank pages for the Botswana entry/exit stamps (at least 2).

TRAVELLING TO/FROM BOTSWANA WITH CHILDREN YOUNGER THAN 18 YEARS OF AGE AT DATE OF TRAVEL: The following requirements apply regardless of nationality.

Parents travelling with children must produce an unabridged birth certificate for the child, showing full details of the child's parents. If the birth certificate is in a language other than English, it must be accompanied by a sworn translation issued by a competent authority in the country concerned.

If the child is adopted, the adoption certificate must be produced.

If only one parent is travelling, said parent must also show consent in the form of an affidavit from the other parent named on the birth certificate authorising the child to travel (the affidavit must be no more than 6 months old from the date of travel), or a court order granting full parental responsibilities to the travelling parent, or (where applicable) a death certificate for the deceased parent. Legally separated parents should also provide a court order when the other parent does not give consent.

Where a person is travelling with a child who is not their biological child, he/she must produce an unabridged birth certificate for the child supplemented by affidavits from the child's parents/legal guardian giving consent for the child to travel and copies of the identity documents or passport of the parents/legal guardian PLUS their contact details.

There are also additional rules for unaccompanied minors - available on request.

PLEASE NOTE: All documents must be original - PHOTOCOPIES ARE NOT ACCEPTED. In the case of foreign countries that do not issue unabridged birth certificates, a letter to this effect issued by the competent authority of the foreign country should be produced.

For more information, please contact your local Botswana High Commission.

IMPORTANT:  Plastic bags are banned in Botswana. This ban is primarily aimed to reduce plastic in commercial use (as opposed to tourists bringing in plastic bags to carry personal property), however, we would strongly recommend guests avoid bringing plastic bags into the country if possible.

PLEASE NOTE: Countries can change their entry requirements at any time. Travel Butlers try to ensure that the information displayed here is correct, but the onus remains with the traveller to verify the information with the relevant High Commission or Embassy and ensure that they can comply with the applicable entry requirements.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Important Travel Information For Botswana

Continued

Medical

You are advised to contact your doctor or clinic around 4-8 weeks before your trip to check whether you need any vaccinations and to get their professional medical advice regarding travel to Botswana.

To help prevent diarrhoea, avoid tap water – drink only bottled water and use bottled water for tooth brushing, and avoid ice made with tap water – and only eat fruit or vegetables that are cooked or can be peeled.

To help avoid heatstroke, drink plenty of bottled water/fluids, and keep out of the midday sun.

There is a risk of malaria in the northern half of Botswana, including Chobe and the Okavango Delta, particularly during the months of November to June - check with your doctor about suitable antimalarial tablets. Try to avoid mosquito bites wherever possible - wear loose long-sleeved clothing and trousers, and use a repellent on clothing and exposed skin.

There is no risk of yellow fever in Botswana, so a yellow fever vaccination is NOT required for travellers whose sole destination is Botswana. However, in accordance with International Health Regulations, Botswana requires all travellers over one year of age arriving from a yellow fever risk country, or having been in transit longer than 12 hours at the airport of such a country, to have a yellow fever certificate. These countries include Kenya and Uganda but it is up to the traveller to check the full list here https://nathnacyfzone.org.uk/factsheet/60/yellow-fever-maps

Languages And Culture

English is the official language of Botswana and widely spoken with all guides and general staff in camps and lodges having a good command. In the broader population, however, not everyone will speak English fluently as many have grown up speaking different tribal languages. 

We would ask that all travellers are respectful of the local culture as follows:

Although homosexuality is no longer prohibited by law in Botswana, public attitudes are less tolerant and public displays of affection may attract negative attention. Whilst everyone is of course entitled to their own sexual preferences and gender identity, we would advise all clients of the LGBT+ community to refrain from public displays of affection (including kissing and holding hands) and to be as discrete as possible about their relationship.

You should always ask permission before taking anyone’s photograph. Taking photographs of military and government buildings is prohibited.

Travel Butlers Ltd
Astra House
The Common, Cranleigh
Surrey GU6 8RZ, United Kingdom
tel: +44 (0)1483 266725


Page 

Book With Confidence

Travel Butlers have 20 years experience of booking travel to Africa and the Indian Ocean for clients from all around the world.  In this time we have supported clients through disruptions caused by numerous unexpected events including natural disasters, localised disease outbreaks and airline cancellations. Nobody can be certain exactly what will happen in the future, however Travel Butlers can offer you peace of mind and flexibility to ensure that you feel confident booking a holiday with us.

Flexibility and peace of mind before you travel

Our team are specialists in travel to Africa and the Indian Ocean, and we are constantly monitoring the changing situation regarding travel to the region. If your trip cannot go ahead due to specific travel restrictions related to Covid-19 then we will get in touch to offer you the choice of the following:

The specific Covid-19 travel restrictions are defined as follows:

We would not normally be able to confirm that your trip cannot proceed due to travel restrictions until a couple of weeks before the start of your trip, however should you want to look at postponing or altering your trip before then we would aim to be as flexible as possible.

If we confirm that your trip is unable to proceed due to Covid-19 travel restrictions, then we will not charge you an amendment fee if you choose to postpone your trip or move it to another destination. We may need to adjust the cost of your trip to reflect the new dates, particularly if those coincide with a more expensive season of travel or higher grade of accommodation. Equally, if the cost of your postponed trip is less, we will reduce the cost accordingly.

You should still take out travel insurance that includes Covid-19  to cover you in the event that your trip can go ahead but you are unable to travel due to illness or a change in your personal circumstances. If there are no travel restrictions in place that mean your trip could not go ahead but you need to cancel due to illness or a change in your personal circumstances then our normal terms and conditions would apply. You should ensure that your travel insurance provides adequate cover for cancelling due to illness, including Covid-19, and you may be able to make a claim against your travel insurance depending on the cover offered by your policy.

Support whilst you are away

We offer 24/7 telephone assistance to all our clients whilst they are away, and also have partners in each country that are able to assist with any PCR tests or other issues that might arise during your trip.

If you fall ill whilst you are away, or if your trip is disrupted due to Covid-19 whilst you are travelling, then our experienced team will be on hand to assist you in whatever way you need.  You would need to pay any additional costs incurred due to illness or travel disruption whilst you are away, however you may be able reclaim these expenses on your travel insurance depending on the cover offered by your policy.  Travel Butlers will be able to assist by providing supporting documentation for your claim.

Financial protection for your Travel Butlers holiday

All of the holidays we sell are 100% financially protected through our ATOL and ABTOT bonding so your money is in safe hands when you book a Travel Butlers holiday. Furthermore, our business is well positioned to navigate through the challenges which the travel industry is currently facing.

Please read our Terms and Conditions for more information.

Finding suitable travel insurance that covers Covid-19

You can now get insurance that offers cover for disruption related to Covid-19, and these policies could include cover for:

Not all policies offer this kind of cover, not necessarily even all policies from the same provider, so you should ensure you check the policy details carefully before buying your insurance. 

You can read more about choosing suitable travel insurance in the FCDO guide to travel insurance.